How long until my refund arrives?

Refunds are processed within 3 to 5 business days after the returned item is received and inspected. Refunds are issued to the original payment method.

How do I start a warranty claim?

To start a warranty claim, contact support by phone or email with your order details and item description. Most electronics have a 6 to 12 month manufacturer warranty.

What are the steps for returns?

Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items. Contact support to receive return instructions and inspection details.

What payment methods are accepted?

We accept common secure online payment methods. For specific options at checkout, contact support or refer to the payment section in Policies.

How quickly will you respond to my enquiry?

We aim to respond within 24 business hours to enquiries received via the contact form, email, or phone during operating hours.

Contact GREENISTS

Fast answers for busy lives, expected reply within 24 business hours.

For delivery, warranty or quick returns, reach us and reclaim time.

Call +27 72 979 5488 Email ggreenists@gmail.com

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Quick policy highlights

Operating hours

Mon-Fri 08:00–18:00; Sat 09:00–14:00; Sun closed.
Returns

7 days for damaged, defective, or incorrect items.
Refunds

Processed within 3 to 5 business days after inspection.
Warranties

Most electronics include 6 to 12 month manufacturer warranty.

Door-to-door delivery across South Africa. Contact us for tracking information.

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Policy summaries

Download a one-page summary for quick reference.

Shipping summary

Door-to-door shipping across South Africa.

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Returns & Refunds

Returns within 7 days for damaged or incorrect items.

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Warranty guide

Manufacturer warranties typically 6 to 12 months.

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Contact GREENISTS

Get help in one message or one call

Policy summaries

Frequently asked questions